This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
As a Customer Service Expert at Teleperformance, you will play a crucial role in delivering exceptional service to our clients and their customers. This position is based in Bristol, TN, and requires you to be onsite. You will be the first point of contact for customer inquiries, addressing a variety of questions, issues, and concerns with innovative solutions. Your ability to actively listen and respond with empathy will be key in providing excellent customer service. You will handle confidential customer information with care and aim to resolve issues on the first call, demonstrating a proactive approach to customer service. In this collaborative and engaging environment, no two days will be the same. You will interact with a diverse range of customers, which will enhance your problem-solving skills and adaptability. Your responsibilities will include tracking call-related information for auditing and reporting purposes, providing feedback on call issues, and escalating interactions when necessary. This role is not just about answering calls; it’s about making a meaningful impact on the customer experience and contributing to the overall success of the team. At Teleperformance, we believe in the potential of our employees. Many of our leaders, including our Chief Client Officer, started their careers in entry-level positions and advanced through the company. We are committed to your growth and development, providing you with the tools and support needed to succeed in your career. Join us and discover how far your potential can take you!
