Customer Service Engineer 2 - Minneapolis, MN

Siemens Healthineers

96d • $62,200 - $93,300

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As a Customer Service Engineer 2, you will be responsible for servicing MR Equipment in the Minneapolis, MN area. This is a field-based, customer-facing role that primarily installs, services, maintains, and modifies Siemens’ imaging equipment at customer sites. You will support the diagnostics modalities initially, with potential to cross-train into other modalities in the future. You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required. You report to the Regional Service Manager at Siemens Medical Solutions.

Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• 2-3 years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Proficient in the use of tools and service test equipment.
• Ability to work both individually and in an established team setting.
• Proficient PC skills (MS Windows & Microsoft Office 365 - Outlook, Excel, SharePoint, etc.).
• Ability to locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams, and functional descriptions.
• Valid driver's license and good driving record.

Nice To Haves

• Experience with desired Diagnostics Imaging Equipment.
• Strong background working with electronics.

Responsibilities

• Servicing MR Equipment in the Minneapolis, MN area.
• Installing, servicing, maintaining, and modifying Siemens’ imaging equipment at customer sites.
• Supporting diagnostics modalities and potentially cross-training into other modalities.
• Establishing and maintaining proper business relationships with customers and peers.
• Performing necessary administrative duties timely and accurately.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees