Customer Service Delivery Driver

Trafera LLC • Charlotte, NC

4h • Onsite

About The Position

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, and state and local governments. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers, Trafera is expanding into new markets and is recognized on The Channel Company’s CRN Solution Provider 500 List. The company is committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents, driven by shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity, and taking action. The Delivery Driver is responsible for transporting raw and finished goods between Trafera facilities and customer locations, ensuring deliveries are on time and meet quality standards.

Requirements

• High School diploma or equivalent
• 1+ years of experience in delivery driving and customer service
• Demonstrated problem-solving skills
• Strong written and verbal communication skills with the ability to effectively interact with stakeholders and customers
• Self-directed work style, able to work autonomously, prioritize and meet deadlines
• Ability to use Hand trucks and other loading and unloading tools
• Must meet minimum age requirement of 21
• Must have an unexpired driver’s license and maintain appropriate licensing, credentials, and clean driving record
• Must currently have DOT certification or must be able pass DOT certification after hire and annually thereafter
• Requires travel to customer locations; driving may occur on interstates and other roadways
• Knowledge of GPS and other navigational tools
• Knowledge of ERP systems such as CSI
• Microsoft Office Suite

Responsibilities

• Responsible for transporting raw and finished goods between Trafera facilities and customer locations using a van, dock truck or lift gate truck
• Ensure that cargo is safely and accurately loaded and unloaded and delivery protocols are followed at customers locations
• Manage and inspect cargo manifest to ensure accuracy of load
• Maintain safe driving practices including adhering to traffic regulations and company safety procedures
• Plan and follow efficient and optimal travel routes, often using GPS technology
• Conduct routine vehicle inspections, ensure Trafera vehicle is clean, and report any mechanical issues or arrange for maintenance
• Maintain accurate records of mileage, deliveries, and driving hours as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees