Customer Service Delivery Driver

Carvana • Chester, VA

398d • $39,520 - $39,520

About The Position

The Customer Service Delivery Driver at Carvana is responsible for delivering vehicles directly to customers' homes, ensuring a seamless and memorable car-buying experience. This role involves physical tasks such as loading and unloading vehicles, maintaining safety standards, and completing necessary customer paperwork. The position requires strong customer service skills and the ability to work in various weather conditions while representing the Carvana brand positively.

Requirements

• At least 2 years of customer-facing experience.
• Ability to perform physically demanding tasks, including loading/unloading vehicles.
• Must be able to read, write, speak, and understand English.
• Ability to sustain physical activity for extended periods (8+ hours).
• Must be able to lift, push, and pull items weighing up to 50 lbs.

Nice To Haves

• Experience in a fast-paced environment.
• Familiarity with vehicle inspection processes.

Responsibilities

• Deliver vehicles straight to customers' doors using custom car haulers.
• Load and unload vehicles onto the hauler, ensuring safety and efficiency.
• Inspect the car hauler regularly to maintain safe driving conditions.
• Complete customer paperwork and maintain thorough notes in the customer tracking system.
• Drive safely and maintain a clean driving record in accordance with Carvana's policies.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k matching
• Student loan payment assistance
• Discounts on vehicles
• Pet benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees