Customer Service Delivery Driver PT

Kroger•Maywood, IL

62d

About The Position

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.

Requirements

Valid driver's license
Excellent communication and customer service skills
Must annually pass a DOT regulated medical exam
Must have a good driving record
Ability to operate a delivery van and handheld tablet device
Must be able to lift up to 50 lbs. with or without reasonable accommodation
Must be at least 21 years old
May require chauffer's license in some states

Nice To Haves

High School Diploma or GED
Any customer service experience
Any deliver driver experience

Responsibilities

Provide excellent customer service while delivering orders to the customer
Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
Ensure a high degree of professionalism and personal presentation when interacting with customers
Drive a company vehicle safely and in accordance to Kroger's driving standards
Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
Control and maintain an accurate record of customer deliveries
Assist fellow drivers that may encounter difficulties while out delivering
Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
Complete pre-inspections check of company vehicle before use and report any defects to supervisor
Operate company provided technology devices for mapping and customer interaction
Must be able to perform the essential job functions of this position with or without reasonable accommodation