Customer Service Courier (Part Time)

NKWD • Erlanger, KY

9h

About The Position

The Customer Service Courier is responsible for ensuring that all internal and external courier services are handled in a timely manner. Additionally, this position assists Customer Service, Meter Shop and Account Services as directed. This position also assists in the regulatory compliance and efficient operations of the District.

Requirements

• High School Diploma/GED
• 1 year customer service experience
• Valid Driver’s License
• Ability to maintain effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
• Ability to gain working knowledge of the entire distribution system.
• Ability to work alone efficiently, using time management skills.
• Ability to work with various computer software.

Responsibilities

• Responsible for collection of payments at various drop box locations, including water haul locations.
• Responsible for repairs at various water haul locations.
• Coordinates and provides courier service to multiple departments.
• Maintains weekly inventory and cleanliness of trucks and equipment.
• Records data in the work order system and completes appropriate paperwork for tracking purposes.
• Assist Customer Service Field Representatives with duties such as water shut offs.
• Assist Meter Shop Representatives with testing, repairing and changing out meters.
• Ensures compliance with all company policies, including but not limited to safety concerns and incident reporting.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED