This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
Responsibilities
- Properly greet customers in person or on the phone
- Determine customer needs and provide guidance and assistance
- Assist Collision Estimators by handling drop-offs
- Map/mark and photograph vehicles
- Arrange customer transportation
- Prepare paperwork
- Perform active customer deliveries
- Communicate effectively with customers, clients, teammates, and vendors
Requirements
- 2+ years of customer facing experience; sales experience a plus
- Must have a valid driver's license and be eligible for coverage under our company insurance policy
Benefits
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay - Paid weekly and eligible for overtime
- Paid Vacation & Holidays - Can begin accruing day 1
- Career growth opportunities - we promote from within!
- A career for life: You'll gain hands-on experience within a production shop.
