Customer Service Coordinator
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About The Position
Ranger Station is a modern fragrance house based in Nashville, TN, known for crafting clean, sustainable, and story-driven scent products—from candles poured into reusable cocktail glasses to fine fragrance, personal care, and beyond. We believe in designing elevated everyday moments and delivering exceptional experiences across every customer touchpoint. We’re looking for an experienced and solution-oriented Customer Service Coordinator to own and elevate the customer experience across all digital channels. From responding to customers via email, chat, Gorgias, and social media DMs, to supporting in-store inquiries and occasional wholesale questions, this role is the frontline voice of Ranger Station. You’ll not only serve our customers directly, but also help shape our overall CX strategy and improve internal workflows, reporting directly to the Brand Director.
