Customer Service Coordinator

Transcat•Norfolk, VA

About The Position

Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— Work that matters. A values-based culture where people care about each other and the work they do together. Flexibility Training and development to accelerate learning and career advancement. Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! Calibration Technician I is an entry-level position that requires either education in the electronics/calibration field or at least one (1) year of calibration experience. Calibration Technicians at this level typically can calibrate low-end process instrumentation in up to three (3) disciplines (e.g., Electrical, Dimensional or Pressure). Proficiency and expertise are determined in accordance with Transcat’s technician skills progression matrix.

Requirements

either education in the electronics/calibration field or at least one (1) year of calibration experience

Responsibilities

Work with other technicians within the lab to learn calibration fundamentals, which can include measurement, temperature, electronics, etc.
Identify and utilize appropriate measurement techniques
Maintain calibration standards
Working knowledge and competency in at least three 3 disciplines (dimensional, electrical, torque, temperature, pressure, etc.)
Perform calibration work within a laboratory setting and/or while supervised at a customer on-site
Fulfill duties safely under working conditions, in keeping with Company requirements and standards
Other duties as assigned
L earn fundamental calibration skills and techniques
Develop skills necessary to perform calibrations independently
Develop skills necessary to advance to Calibration Technician II position, which includes a working knowledge and competency in at least four (4) disciplines and expert competency in one (1) discipline
Deliver on Transcat’s Quality Policy (QAC-F01-001)