Customer Service Coordinator

AMS • Portland, OR

17d • $18 - $20

About The Position

Ready to jumpstart your career and build real-world skills that matter? AMS is hiring a Member Services Administrator the ultimate customer service and operations hybrid role. If you're great with people, thrive in fast-paced environments, and want a role where youre not stuck doing the same thing every day, this is for you. Whether youre launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry. What Youll Actually Do: Be the Face & Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone youre the first impression. Problem Solve in Real Time: Listen, understand, and route people to the right place fast. Its like being mission control for customer happiness. Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth. Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects you'll never be bored. Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine. What Youll Get: Training & Development Well teach you what you need to know and help you level up with real growth opportunities. Career Pathing Many of our team leads started in this role. Actual Time Off 10 paid vacation days, sick time, 10 holidays your time matters. Solid Benefits Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid). Learning Support After 1 year, get $500 annually to spend on education. Retirement Plan 401(k) with annual company match (after 6 months). People-First Culture Friendly coworkers, supportive leadership, and a culture that wants you to succeed. Ideal If You: Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience. Know your way around a computer and can juggle a few things at once. Are calm under pressure and confident talking to all types of people. Are ready to learn, grow, and build a career with long-term potential. Why AMS? Were not just a company were a team that values people. Our culture is built on respect, collaboration, and excellence, and were looking for someone who wants more than just a job. If youre ready to show up, learn fast, and grow, weve got a spot for you. Apply today. Your next chapter starts here.

Requirements

• Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience
• Know your way around a computer and can juggle a few things at once
• Are calm under pressure and confident talking to all types of people
• Are ready to learn, grow, and build a career with long-term potential

Responsibilities

• Answer high-volume calls and emails with a calm, helpful, professional tone
• Listen, understand, and route people to the right place fast
• Help keep files, mail, and online systems organized and running smooth
• Help schedule virtual meetings, support internal ops, and assist with special projects
• Chatting with homeowners, helping coworkers, or greeting in-person visitors

Benefits

• Training & Development
• Career Pathing
• 10 paid vacation days, sick time, 10 holidays
• Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid)
• After 1 year, get $500 annually to spend on education
• 401(k) with annual company match (after 6 months)
• People-First Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed