Customer Service Coordinator

Steel Dynamics • Pelham, AL

8d

About The Position

The Customer Service Coordinator has a critical role in supporting project execution by creating material orders, ensuring complete and timely deliverables, creating and customizing documentation, and administrative project management support.

Requirements

• Experience in inventory, logistics, or related business applications.
• Working knowledge of database systems for data entry and reporting.
• Proficiency in Microsoft Excel, Word, and Outlook
• Ability to communicate effectively and professionally; both verbally and in writing with all levels inside and outside the organization.

Nice To Haves

• Prior CLP or NMBS knowledge and experience will be preferred.
• (2-3) years of experience in the construction or building materials Industry.

Responsibilities

• Process customer orders and ensure complete and timely delivery of material.
• Request and receive project files.
• Process and log change orders and no-charge deliveries.
• Analyze and compare material list for cost analysis.
• Assist project managers as needed.
• Coordinate customer requests in the project manager’s absence.
• Update database to ensure accurate reporting.
• Adapts to evolving processes and participates in continuous improvement efforts to enhance efficiency and quality.
• Maintains a high level of attention to detail and accountability, ensuring follow-through on all responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees