Customer Service Coordinator

JG EliteFargo, ND

About The Position

About the Role The Customer Service Coordinator manages communication between the team and customers. This role focuses on organization, responsiveness, and clarity. It fits people who enjoy helping others, keeping information accurate, and supporting smooth daily operations.

Requirements

  • You have 1-2 years of prior work experience
  • You are highly organized and detail-oriented
  • You communicate clearly and professionally
  • You want to grow quickly into higher-responsibility roles

Responsibilities

  • Handle inbound customer communication and questions
  • Confirm appointments, schedules, and next steps
  • Coordinate between customers and internal teams
  • Track activity, notes, and updates accurately in internal systems
  • Monitor daily workflows and flag issues when needed
  • Support leadership with administrative and coordination tasks
  • Help improve processes as the team grows

Benefits

  • Full-time schedule
  • Paid training on systems and processes
  • Early exposure to leadership and operations
  • Faster advancement for strong performers
  • Stable role with increasing responsibility
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