Customer Service Coordinator I

Computer Task Group, Inc • Town of Corning, NY

2d • $16 - $18 • Hybrid

About The Position

CTG’s long-standing Fortune 500 client is seeking a Customer Service Coordinator I to provide professional, efficient support to internal customers and departments. This role manages work orders, conference room scheduling, and internal events, acting as a key liaison across teams.
Job Summary:
This role is ideal for individuals who are highly organized, customer-focused, and thrive in a fast-paced environment. It offers a hybrid work model, providing flexibility while maintaining a structured schedule. Opportunities for collaboration and professional growth are key aspects of the position.

Requirements

• Associate’s degree or equivalent work experience preferred
• Customer service, call center, or administrative support experience preferred
• Strong phone, keyboarding, and Microsoft Office skills
• Solutions-oriented with strong problem-solving skills
• Highly organized, detail-oriented, and punctual
• Professional, friendly, and positive approach to internal customers
• Excellent interpersonal, written, and verbal communication skills
• Ability to work under pressure and adapt to changing priorities

Responsibilities

• Provide exceptional support via phone, email, and Teams
• Facilitate communication between departments to resolve inquiries quickly
• Schedule and manage conference rooms and setup requests
• Process work orders and coordinate with service partners
• Support planning and execution of internal events
• Maintain accurate records of requests, orders, and communications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees