Customer Service Coordinator - Full Time - Winston-Salem, NC

Empire Beauty Schools • Winston-Salem, NC

402d • $37,440 - $39,520

About The Position

The Customer Service Coordinator at Empire Beauty School in Winston-Salem, NC is responsible for delivering exceptional customer service to students, customers, and guests. This full-time role involves managing the reception area, greeting guests, handling calls, performing data entry, managing the Point of Sale system, and mentoring students. The position also includes assisting with orientation and admissions-related activities, with a flexible schedule that may require early mornings, evenings, and Saturdays.

Requirements

• High School Diploma or GED
• 1-2 years of customer service experience
• Clerical work experience

Responsibilities

• Deliver high levels of customer service to students, customers, and guests.
• Greet salon guests and manage the reception area.
• Route calls and perform data entry tasks.
• Manage the Point of Sale system.
• Mentor assigned students.
• Assist with orientation, open houses, and other admissions-related activities.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: High school or GED