Customer Service Coordinator / CSC Women's Health

Ardent Health Services•Albuquerque, NM

20d•Onsite

About The Position

Join our team as a day shift, full-time, Women's Health Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Women’s Hospital has 120 licensed beds, including a 53-bed advanced neonatal intensive care unit, a family care unit, an award-winning breast care center, and the first robotic surgery program in the state, recognized as a Center of Excellence in Robotic Surgery by Surgical Review Corporation.

Requirements

High School Diploma or GED equivalent.
One (1) year of previously related experience.
Medical Terminology Knowledge.
Knowledge of insurance plans.
Knowledge of office procedures

Nice To Haves

Associate’s Degree in a related field of study.
Previous medical office experience.
Heart Saver.

Responsibilities

Provide direct customer service and front desk assistance for assigned departments, including but not limited to admitting, registering, scheduling, and verifying insurance.
Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations.
Adhere to policies, procedures, and regulations to ensure compliance and patient safety.