Customer Service Coordinator / CSC Gastroenterology

Lovelace Health System•Albuquerque, NM

About The Position

Join our team as a day shift, full-time, Gastroenterology, Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.

Requirements

High School Diploma or GED equivalent.
Medical Terminology Knowledge.
Knowledge of office procedures.
Knowledge of insurance plans.
Skilled in a variety of software applications
One (1) year of previously related experience.

Nice To Haves

Associate’s Degree in a related field of study.
Previous medical office experience.
Heart Saver

Responsibilities

Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance.
Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
Adheres to policies, procedures, and regulations to ensure compliance and patient safety.