Customer Service Coordinator / CSC Float Pool

Lovelace Health System • Albuquerque, NM

74d

About The Position

Join our team as a variable shift, PRN, Specialist Management Customer Service Coordinator (CSC) in Albuquerque, NM. Thrive in a People-First Environment and Make Healthcare Better. We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Requirements

• High School Diploma or GED equivalent.
• Medical terminology knowledge.
• Knowledge of insurance plans.
• Knowledge of office procedures.
• One (1) year of previously related experience.

Nice To Haves

• Associate's Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED