Customer Service Coordinator-1

K-Va-T Food Stores • Chattanooga, TN

74d

About The Position

The Customer Service Coordinator at Food City is responsible for providing efficient and courteous service to customers at all times. This role includes training new cashiers and courtesy clerks in all job-related areas, giving produce tests to authorized cash register operators weekly, and assisting in keeping checkout lines moving as quickly as possible. The coordinator will also assist cashiers in unloading the bottom of shopping carts, obtain change for cashiers as needed, approve checks, and maintain the security of all safe combinations entrusted to them. Additionally, they will be accountable for maintaining all proper paperwork, assisting cashiers with voids, delegating cleaning duties to appropriate associates, approving customer refunds, and regularly inspecting cashier tills. Other duties may be assigned as needed.

Responsibilities

• Provide efficient and courteous service to customers at all times.
• Provide training for new cashiers and courtesy clerks in all job-related areas.
• Give produce tests to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Accountable for security of all safe combinations entrusted to you.
• Maintain all proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Regularly inspect cashier tills.
• Other duties may be assigned as needed.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers
• and so much more

What This Job Offers

• Job Type: Full-time
• Industry: Management of Companies and Enterprises