Customer Service Coordinator 1

Premier Staffing Solution • Corning, NY

2d

About The Position

Job Requirements Education and Experience: o 2-year associate's degree or work experience equivalent preferred o Customer service or call center experience preferred Skills: o Desire to grow strong customer service skills, including listening skills o Strong phone and keyboarding skills and use of general office/call center equipment o Experience with Microsoft Office suite and general call center and work order concepts and/or systems o Solutions oriented with strong problem-solving skills and ability to delegate or escalate appropriately o Demonstrate good organizational skills, detailed oriented, punctual o Professional, friendly, and positive approach to customers' expectations and requests o Ability to work well under pressure and remain positive o High level of integrity and confidentiality o Demonstrates good interpersonal skills o Demonstrates good written and verbal communication skills Experience: o Preferred: Previous experience in a call center, customer service, or administrative support role. Adaptability: o Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Requirements

• 2-year associate's degree or work experience equivalent preferred
• Customer service or call center experience preferred
• Desire to grow strong customer service skills, including listening skills
• Strong phone and keyboarding skills and use of general office/call center equipment
• Experience with Microsoft Office suite and general call center and work order concepts and/or systems
• Solutions oriented with strong problem-solving skills and ability to delegate or escalate appropriately
• Demonstrate good organizational skills, detailed oriented, punctual
• Professional, friendly, and positive approach to customers' expectations and requests
• Ability to work well under pressure and remain positive
• High level of integrity and confidentiality
• Demonstrates good interpersonal skills
• Demonstrates good written and verbal communication skills
• Ability to thrive in a fast-paced environment and respond effectively to changing priorities

Nice To Haves

• Previous experience in a call center, customer service, or administrative support role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree