Remote Customer Service Consultant

AIL

2d • Remote

About The Position

AO Globe Life is seeking motivated, self-directed professionals to join our fully remote team as Customer Service Consultants. This opportunity is designed for individuals who want flexibility, long-term career growth, and the chance to make a meaningful impact by helping individuals and families understand their coverage options.
We provide comprehensive training, structured mentorship, and the digital tools needed to succeed in a fast-growing, client-focused environment. No prior industry experience is required.
Why AO Globe Life
This opportunity offers more than a typical role. It is a career path designed around flexibility, professional growth, and meaningful service. At AO Globe Life, you will have the support to develop your skills, the freedom to manage your schedule, and the opportunity to help families protect their financial future while building a long-term career.

Requirements

• Strong communication, active listening, and problem-solving abilities
• Adaptability and willingness to learn new systems
• Self-motivation and a goal-oriented mindset
• Comfort working independently in a remote environment while collaborating with a team
• Commitment to professional development and continuous improvement

Nice To Haves

• Customer service, consulting, or client-facing experience is helpful but not required. Full training and mentorship are provided.

Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom
• Guide clients through the onboarding and enrollment process
• Explain available coverage options in a clear and professional manner
• Provide personalized recommendations based on individual needs and goals
• Deliver prompt, professional support while resolving client questions
• Build long-term client relationships through follow-up and ongoing service
• Maintain accurate records and ensure compliance with company guidelines
• Manage appointments and schedules efficiently using digital tools

Benefits

• 100% Remote Role – Work from anywhere in the United States with flexibility and autonomy
• Training & Mentorship – Virtual onboarding, leadership development, and ongoing professional support
• Weekly Pay & Performance Bonuses – Recognition for consistent results and strong client service
• Union Benefits – Representation and benefits through OPEIU Local 277
• Life Insurance Coverage – Company-provided policy including Accidental Death Benefits
• Medical Reimbursement – Support for eligible healthcare expenses
• Technology & Resources – Modern systems and digital tools that support productivity
• Career Development – Leadership conventions, conferences, and advancement opportunities
• Performance Incentives – Travel opportunities and team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed