Cbe Companies-posted 8 months ago
$14 - $15/Yr
Full-time • Entry Level
Cedar Falls, IA
Administrative and Support Services

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as Monday, June 2nd, 2025. FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 8pm. In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) TODAY! Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

  • Assist consumers to resolve their accounts ethically and professionally.
  • Meet productivity and call quality standards set by the company.
  • Achieve schedule adherence and compliance expectations.
  • Handle multiple tasks simultaneously.
  • Recommend solutions to problems.
  • At least 18 years of age.
  • High School Diploma or GED.
  • 9+ months of work history (customer service experience preferred).
  • Computer and typing skills required.
  • Excellent attendance.
  • Self-starter with great attention to detail.
  • Customer service mindset.
  • Strong communication, persuasion, and negotiation skills.
  • Strong work ethic.
  • A competitive spirit and drive to be the best.
  • Ability to learn new information and integrate processes.
  • 3 weeks paid training.
  • Flexible schedules available.
  • Competitive pay.
  • Commission opportunities.
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