Customer Service (Client Support)

Homeworld • Honolulu, HI

427d • $37,440 - $37,440

About The Position

The Client Support Specialist at HomeWorld is responsible for delivering exceptional customer service and support to clients, ensuring a positive experience that encourages repeat business. This role involves interacting with customers, addressing their needs, and providing solutions related to home furnishing products.

Requirements

• High school diploma or equivalent.
• 1 year of experience in customer service or sales.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to learn and work with various office software and systems.
• Experience with point of sale systems and data entry.
• Flexibility and adaptability to changes in processes and procedures.
• Good judgment in decision-making that impacts the company's credibility and operations.

Responsibilities

• Provide excellent support and service to customers.
• Ensure a positive customer experience in every interaction.
• Encourage customer loyalty by leaving a lasting impression.
• Organize and prioritize tasks and responsibilities effectively.
• Work collaboratively in a team environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED