Customer Service Clerk - Second Shift

Caterpillar Inc.•Atlanta, GA

5d•$22 - $27•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As The Shipping & Receiving Clerk II you will verify quantity, quality, labeling, and addressing of products and items of merchandise ready for shipment. May support international shipping efforts and provide mentorship to Material Handlers. Available Shift: Monday-Friday 4:00pm-12:30am

Requirements

High school diploma or general education degree (GED); or minimum of two years related experience and/or training; or equivalent combination of education and experience.
At least 1 year of distribution center, warehouse and/or order filling experience
Knowledge of parts systems, procedures, and operation
Ability to work independently with minimal supervision
Proficient in computer use
At least 1 year in consecutive employment in previous roles
Ability to maintain complete and accurate records
Ability to work overtime when required
Good mechanical aptitude
Good written and verbal communication skills
Must be at least 18 years of age
Candidates must be able to read, write and conduct business in English
All eligible candidates MUST pass the following pre-employment screenings before they can be hired to Caterpillar: Background Screening Drug Screening Post-Offer Medical Questionnaire - clearance from Corporate Medical

Responsibilities

Order filling, processing, storing/picking of parts, materials, equipment, and supplies
Operating automated packaging equipment, paint line operation, shipping and receiving
Multiple systems interaction
Validate accuracy of receipts to supplier packing lists
Identify expedited parts
Prioritize receipts based on receiving schedules
Resolve grief by working with accounts payable and material coordinators in supply chain on receiving discrepancies
Interact with carriers
Schedule outbound loads
Coordinate with logistics and external carriers to set up expedited shipments
Ensure accurate counts are recorded prior to any movements into or out of the finished goods inventory
Counts, weighs, and records number of units of materials moved or handled on daily production sheet
Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers
Operates electric hoist, reach trucks, sit-down forklifts, and overhead cranes to assist in loading or moving materials and products
Develops a culture that works to achieve and maintain an accident-free workplace
Develops a culture that works to achieve and maintain ongoing housekeeping excellence

Benefits

Overtime opportunities paid at time and a half (some may be mandatory)
Medical, dental, vision and prescription benefits starting day 1
6% company match for 401k
Merit based raises annually
10 paid vacation days (prorated first calendar year), up to 11 paid holidays
Company paid Life Insurance (2X salary)
Employee Assistance Programs providing financial advice, personal and group therapy, etc.
College tuition assistance program available after 1 year employment
A safety focused workplace
Numerous avenues for personal and professional growth through training and upward movement within Caterpillar
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement