Customer Service

MILAMS MARKETMiami, FL
1dOnsite

About The Position

Join a locally owned neighborhood grocery store where your work truly matters. At Milam’s Markets, we’ve proudly served South Florida since 1984. We’re looking for friendly, detail-oriented team members who enjoy helping customers and taking ownership of the front-end experience. As a Customer Service Clerk, you play a key role in ensuring smooth transactions and resolving customer needs with professionalism and care. What You’ll Get We invest in our team — and it shows. • Flexible scheduling • Employee discount • 401(k) Plan with company match • Paid training • Opportunities to grow within the company • Team-oriented environment built on appreciation and respect What You’ll Do • Provide friendly and efficient service at the front counter • Process transactions accurately, including cash and card payments • Handle money orders and lottery transactions in accordance with store policy • Weigh and scan products accurately • Brew coffee and prepare beverages as needed • Maintain a clean and organized register area • Resolve customer concerns professionally and involve management when needed • Support overall front-end operations What We’re Looking For • Positive attitude and strong work ethics • Customer-first mindset • Ability to stand for extended periods and lift, move, and carry products throughout your shift • Comfortable working in a fast-paced environment • Reliable and team-oriented • Great customer service and communication skills • Attention to detail and accuracy with transactions • Ability to perform basic math and follow procedures • Retail or grocery experience preferred Work Environment This role involves working at the front end of the store. You’ll be on your feet throughout your shift, assisting customers and managing transactions in a dynamic retail environment.QualificationsThis job description is intended to provide a general overview of the role and its primary responsibilities. It is not intended to be a complete list of all duties, tasks, or requirements. Responsibilities may change or vary based on business needs, store location, or operational demands.

Requirements

  • Positive attitude and strong work ethics
  • Customer-first mindset
  • Ability to stand for extended periods and lift, move, and carry products throughout your shift
  • Comfortable working in a fast-paced environment
  • Reliable and team-oriented
  • Great customer service and communication skills
  • Attention to detail and accuracy with transactions
  • Ability to perform basic math and follow procedures

Nice To Haves

  • Retail or grocery experience preferred

Responsibilities

  • Provide friendly and efficient service at the front counter
  • Process transactions accurately, including cash and card payments
  • Handle money orders and lottery transactions in accordance with store policy
  • Weigh and scan products accurately
  • Brew coffee and prepare beverages as needed
  • Maintain a clean and organized register area
  • Resolve customer concerns professionally and involve management when needed
  • Support overall front-end operations

Benefits

  • Flexible scheduling
  • Employee discount
  • 401(k) Plan with company match
  • Paid training
  • Opportunities to grow within the company
  • Team-oriented environment built on appreciation and respect
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