Customer Service - Civil

Palm Beach County • West Palm Beach, FL

433d • $34,029 - $34,029

About The Position

The Court Specialist IV position at the Circuit Civil department of the Clerk of the Circuit Court & Comptroller's Office involves providing exceptional customer service at the front counter, assisting with legal document processing, and performing marriage ceremonies. This role is ideal for individuals who thrive in fast-paced environments and possess strong communication skills. The position offers opportunities for professional growth and community engagement.

Requirements

• High school diploma or GED.
• Five years of recent and relevant experience demonstrating attention to detail in data maintenance, preferably in an automated systems environment.
• Some vocational or college courses preferred.

Nice To Haves

• Experience in a legal or court environment.
• Knowledge of legal terminology and procedures.

Responsibilities

• Assist Court Specialist Lead and management team with quality control and departmental efficiency.
• Train new front counter employees.
• Assist with Vital Statistics Report and other Marriage License related reports.
• Screen indigency applications and determine outcomes.
• Process new cases, including multiple case types and transfers from other courts.
• Collect applicable fees and assign case types.
• Index parties and associating attorneys, handling specialized processes.
• Process marriage licenses, generate and issue licenses, and perform marriage ceremonies.
• Cashier related fees and record licenses into the Official Records.
• Issue and process summons and other documents, cashing related fees.
• Process car personal property bonds, surety bonds, and cash appearance bonds.
• Screen paperwork for sufficiency and issue bond forfeiture judgments.
• Process Judicial reassignments/recusals and update the system accordingly.
• Process and issue Foreign Subpoenas and bail bond agent registrations.
• Issue certified copies and administer Oaths.
• Assist customers in person and by phone.

Benefits

• Wellness program
• Paid holidays
• Health insurance
• Tuition reimbursement
• Paid time off
• Loan forgiveness
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED