Customer Service/Cashier-Naples
About The Position
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family-owned company is ranked among the top 50 furniture retailers in the country. There are currently 15 El Dorado Furniture Showrooms and 3 outlet centers in Florida. Become a part of the most unique and innovative home furnishings retailer in the country. Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Requirements
- Customer Service Oriented.
- Quick learner.
- Positive attitude and highly energetic.
- Good listener - Excellent phone etiquette.
- Available to work flexible shifts, including weeknights, weekends, and holidays.
- Ability to communicate in English and Spanish.
- Able to identify and anticipate customers' needs.
Responsibilities
- Welcome customers with a warm and friendly smile.
- Treat customers courteously and professionally.
- Work together with other departments to find a solution for the customer.
- Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
- Accept/Process customer payments.
- Cover reception area.
- Travel to different showrooms may be required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
No Education Listed
Number of Employees
251-500 employees
