Customer Service Call Center Representative
Dc Housing Authority•Washington, DC
376d•$59,488 - $59,488
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About The Position
The Customer Service Call Center Representative serves as the first point of contact in a high-volume inbound call center, providing assistance to callers by identifying their needs and responding to inquiries in a professional manner. The role involves resolving issues on the first contact when possible, creating work orders, scheduling appointments, and maintaining confidentiality of sensitive information while adhering to established protocols.
