Customer Service / Call Center

Lexus of Huntsville • Huntsville, AL

11d

About The Position

Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential? Do you enjoy customer service and collaborating with your team to make a real difference? Lexus of Huntsville is hiring a Customer Service / Call Center Representative No Cold Calls!! No Sales Calls!! Must provide great customer service Hourly plus Monthly Bonuses Full Time with Excellent Benefits

Requirements

• Previous Customer Service experience a plus!
• Excellent computer skills a must
• Valid Driver’s License required

Responsibilities

• Answer inbound calls from our own service customers and Set Appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Follow up with customers as needed to reset any missed appointments
• Participate in team and process training sessions – keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize our computer tracking system daily.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short Term Disability
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed