Customer Service Call Center Associate

Direct Mobile Dental Services • Bala Cynwyd, PA

396d • $37,440 - $41,600

About The Position

The Customer Service Call Center Associate at Direct Mobile Dental Services, Inc. (DMD) plays a crucial role in supporting the dental services provided to nursing homes. This position involves a variety of administrative tasks, including data entry, billing, and communication with facilities, ensuring smooth operations and high-quality service delivery.

Requirements

• Strong oral and written communication skills
• Critical thinking skills
• Ability to multi-task in a timely manner
• Experience with Microsoft Word and Excel
• Positive attitude and willingness to learn
• Adept at typing
• High School or Equivalent

Responsibilities

• Reviewing monthly dental activity in individual facilities
• Data entry
• Scanning documents
• Making phone calls
• Billing with medical codes
• Running account auditing and aging reports
• Preparing census reports

Benefits

• Full-time position
• Competitive pay range of $18.00 - $20.00 per hour
• Monday to Friday schedule with 8-hour shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED