Customer Service Attendant
About The Position
Responsible for assisting in the day to day operations of the DGLC front desk operations. DUTIES AND ESSENTIAL JOB FUNCTIONS Handles registration for activities, passes, daily visits and facility use. Answer phones and customer inquiries about programs and facilities. In addition to registration, creates class rosters and assists program supervisors with registrant and class information. Provides support for administrative staff as a secondary function. Maintains a cash bank, takes cash, check and credit card payments and makes deposits on a daily basis. Re-stocks forms and flyers and creates a presentable area in customer service Makes frequent runs throughout the facility, opening and closing rooms and facilitating rental, program and fitness center use during shift. Take drop-off registrations and handle all customer questions about registration and programs. Responsible for opening and closing down the facility, making sure the building is secure. Other duties as assigned by supervisor
Requirements
- 17 years of age or older
- Certified in CPR/AED & First Aid or ability to receive within 3 months (Classes are offered at the Bensenville Park District)
- Ability to multi-task
Nice To Haves
- Customer service and phone experience preferred
- Computer/RecTrac experience preferred
Responsibilities
- Handles registration for activities, passes, daily visits and facility use.
- Answer phones and customer inquiries about programs and facilities.
- Creates class rosters and assists program supervisors with registrant and class information.
- Provides support for administrative staff as a secondary function.
- Maintains a cash bank, takes cash, check and credit card payments and makes deposits on a daily basis.
- Re-stocks forms and flyers and creates a presentable area in customer service
- Makes frequent runs throughout the facility, opening and closing rooms and facilitating rental, program and fitness center use during shift.
- Take drop-off registrations and handle all customer questions about registration and programs.
- Responsible for opening and closing down the facility, making sure the building is secure.
- Other duties as assigned by supervisor
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
