Customer Service Attendant - Car Wash Naperville - $20+/HR OTE

WashU Carwash•Naperville, IL

11d•$15 - $16•Onsite

About The Position

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team. At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment.

Requirements

Strong communication and interpersonal skills. Sales experience preferred.
Ability to work in a fast-paced, team-oriented environment.
Detail-oriented with a focus on providing high-quality customer service.
Ability to handle cash and credit card transactions accurately and efficiently.
Willingness to work weekends and holidays as needed.
Physical ability to operate car wash equipment and perform cleaning tasks as required.
Must be reliable and punctual.

Responsibilities

Persuade customers to sign up for a monthly membership package
Upsell customers into premium services
Warmly greet customers and knowledgably answer their questions
Process cash and credit card payments
Maintain accurate records of transactions and customer information.
Resolve customer complaints in a timely and professional manner.
Operate car wash equipment, including power washers, vacuums, and other cleaning tools
Monitor vehicles to ensure they are getting clean.
Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment.