Customer Service Associate

Mission III Management, Inc-posted about 1 year ago
$41,600 - $62,400/Yr
Full-time • Entry Level
Louetta, TX
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The Customer Service Associate position at Mission III Management, Inc. is a full-time role focused on providing exceptional customer service and sales support for telecommunication services. The role is designed for entry-level candidates who are eager to learn and grow within the company, with opportunities for personal and professional development. Associates will work directly with consumers to understand their needs and recommend appropriate services, contributing to the overall success of the company and its clients.

  • Work directly with consumers to target their needs and wants and recommend services or sales promotions that will exceed their expectations.
  • Learn all client product and service knowledge to be able to answer consumer questions, overturn objections, and close a sale if needed.
  • Up-sell and recommend extra services that may benefit the consumer as well as increase sales margins for our clients.
  • Handle all consumer interactions and sales orders with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines.
  • Contribute ideas on how to better processes and increase customer retainment to sales management.
  • Participate in client meetings and attend webinars to stay on top of client knowledge, customer acquisition, and company sales initiatives.
  • Experience working as a customer service representative or in a sales environment.
  • Ability to learn from others and work in a team-based environment.
  • A drive to be successful and to develop both personally and professionally.
  • Enthusiastic and welcoming demeanor that will make any new customer feel comfortable.
  • Reliable and always willing to go above and beyond.
  • Team players with the ability to excel independently with little to no supervision.
  • Someone who carries themselves professionally and can portray this to consumers and clients.
  • Confident working through challenges and finding solutions to problems.
  • Full-time position with competitive pay ranging from $800 to $1,200 per week.
  • Opportunities for personal and professional development.
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