Customer Service Associate

Ollie's Bargain Outlet • West Frankfort, IL

394d

About The Position

The Customer Service Associate at Ollie's Bargain Outlet plays a crucial role in delivering exceptional customer service and maintaining the store's appearance. This position emphasizes accurate register operation and proficiency in Ollie's Army, while fostering a positive shopping experience for customers.

Requirements

• High School diploma or equivalent preferred.
• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach to build long term customer loyalty.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.

Benefits

• 20% employee discount
• Flexible Schedule
• Strong field sales career growth & talent development culture for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED