Customer Service Associate
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About The Position
The position is within the Retail Banking division, specifically in the Branch Network department. The role involves cultivating relationships with customers and promoting the Bank's products and services through conversations and referrals to bankers. The employee will recommend opportunities with the digital suite to enhance customer convenience and perform a variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. The employee will build positive customer relations as the main point of client contact and maintain a working knowledge of established policies and operating procedures.
