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Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is seeking a friendly, detail-oriented, and solution-driven Customer Service Associate to join our team. In this role, you will be the first point of contact for our customers, helping to resolve inquiries, provide information, and ensure a positive experience with our products and services. You will be responsible for maintaining orders, handling customer inquiries, and ensuring timely and accurate communications with internal teams and customers. You will take on the management of customer accounts in the absence of Account Managers and will be expected to take ownership of tasks, demonstrate initiative, and work collaboratively with a team of high performers to deliver outstanding customer service. This will be a Hybrid role sitting in Indianapolis, IN, Syracuse, NY or Lewisburg, TN.