Customer Service Associate
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About The Position
As a Customer Service Associate at Walgreens, you will play a crucial role in delivering a distinctive and delightful customer experience. Your primary responsibility will be to engage with customers and patients, greeting them warmly and offering assistance with products and services. You will be the face of Walgreens, ensuring that every customer feels valued and satisfied with their shopping experience. This position is designed for individuals who are passionate about helping others and are committed to providing excellent service. In this role, you will be responsible for registering sales on the assigned cash register, providing courteous and efficient checkout service. You will engage customers by resolving their issues and answering questions, ensuring a positive customer experience. Additionally, you will model and share customer service best practices with your team members, promoting interpersonal habits such as greeting customers, maintaining eye contact, and offering help proactively. Your operational duties will include recommending items for sale, processing transactions, maintaining cleanliness and organization in the store, and ensuring compliance with state and local laws regarding regulated products. You will also assist with inventory management, product placement, and the construction of promotional displays. Training and personal development are key components of this position, as you will be expected to attend training sessions and complete any required personal performance logs (PPLs). This position offers flexible scheduling options, including full-time or part-time shifts, and may require working evenings and weekends. If you are looking for a role that allows you to make a difference in your community while developing your career, this is the opportunity for you.
