Customer Service Associate

Walgreens Boots Alliance • Milford, OH

410d

About The Position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, processing transactions, and maintaining store operations. This role emphasizes customer interaction, efficient service, and adherence to company policies while ensuring a clean and organized store environment.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up or companion items to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and monitors web pick-up orders.
• Assists with store maintenance and appearance.
• Completes special assignments and other tasks as assigned.

Benefits

• Flexible scheduling
• Employee discounts
• Training and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed