Customer Service Associate
About The Position
We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate . This is a one-year contract position with the potential for extension based on performance and business needs. Job Description As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have strong communication skills, this is the perfect opportunity for you!
Responsibilities
- Serve as the primary contact for client inquiries via phone, email, and chat
- Deliver high-quality customer support with quick and accurate responses
- Educate clients about our investment options, products, and services
- Assist with client account management, ensuring accurate records and issue resolution
- Collaborate with internal teams to enhance client services and communication
Benefits
- Remote Work: Enjoy the flexibility to work from anywhere with a stable internet connection
- Paid Holidays & PTO: Recharge with standard paid holidays and flexible paid time off
- Competitive Pay + Bonuses: Unlock extra earning potential through commissions and performance-based bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
