Customer Service Associate
About The Position
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. The company is invested in giving Associates encouragement to take flight by providing flexibility and support, at work and beyond, to create an environment where everyone can thrive. Guided by a commitment to community, Wawa Associates take pride in putting people first, making days brighter, and bringing joy to friends and neighbors, with opportunities such as volunteering, charitable giving, and events.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits
- medical/dental vision and mental health benefits
- ESOP (Employee Stock Ownership Plan)
- 401(k) + matching
- Education Assistance Program
- paid parental leave
- store discounts
- paid time off
- flexible schedules
- access to other benefit and wellness programs
- Tuition Reimbursement
- Medical/Dental/Prescription Coverage
- Flexible Spending Accounts (Health Care & Dependent Care)
- Employee Assistance & Wellness Programs
- Employee Credit Union
- Employee Resource Groups
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
