Purchase Order Specialist High Volume

Tyler Staffing ServicesLithia Springs, GA
19h$22 - $25Onsite

About The Position

Direct Hire | Onsite | Monday–Friday, 8:00 AM – 5:00 PM Location: Thornton Road/Lithia Springs/Fulton Industrial This is a high volume CSR position. Must have good math skills and pay attention to detail We are seeking a full-time Customer Service Associate/Account Manager For my amazing client. This is an in-office role (not remote or hybrid) for someone with strong tenure, exceptional attention to detail, and proven customer service experience in a distribution or manufacturing environment. (Work environment experience is firm) This is not an entry-level role and not a call center, retail, or food service position. The ideal candidate will be professional, reliable, detail-oriented, and capable of managing multiple customer accounts with precision. Job stability is a must as we are looking for someone that is wanting a long-term position and wants to continue as the company continues to grow This person must be very professional via phone, and email.

Requirements

  • Legal eligibility to work in the U.S. (E-Verify)
  • 7-10+ years’ recent, verifiable office experience in a distribution or manufacturing environment (logistics experience required).
  • Strong tenure in customer service (not call center, retail, or fast food).
  • Excellent phone, communication, and professional customer service skills.
  • Proficient in Microsoft Excel and general computer systems.
  • ERP system experience required; SAGE, AS400, IBM i, preferred
  • Dependable and punctual with excellent attention to detail.
  • Ability to work independently without close supervision.

Responsibilities

  • Manage and support a specific category of customers.
  • Enter and confirm sales orders in the ERP Accounting/Distribution system.
  • Assist customers by phone and email with questions regarding orders, shipment and delivery dates, inventory availability, and backorders.
  • Provide support for customers using the online ordering system.
  • Prepare documentation for shipments and assist with uniform order fulfillment as needed.
  • Participate in inventory counts and help maintain accurate records.
  • Assist with website management and maintenance.
  • Complete other assigned tasks as needed.

Benefits

  • long-term growth potential in a professional distribution environment
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