Customer Service Associate – Insurance Licensing Program

QualfonHighland Park, MI
22h$18 - $24

About The Position

Call Center Professional → Licensed Insurance Career Paid Training | $18/hr | $23.50/hr once licensed Qualfon is hiring experienced Call Center Professionals ready to build a long-term insurance career. Start with our paid Pre-Licensing Training Program and earn your Personal Lines or Property & Casualty Insurance License. After passing the state exam, move into a full-time Licensed Insurance Professional role with higher pay. At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.

Requirements

  • Call center or customer service experience
  • Interested in career growth
  • No insurance license required—we train you
  • Veterans and military family members encouraged to apply.

Responsibilities

  • Support customers by phone and email with quotes, new policies, billing inquiries, underwriting questions, and policy changes.
  • Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies.
  • Provide great service (no cold calling)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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