Administrative Assistant / Customer Service
About The Position
A leading distributor of factory automation components is looking for Customer Service Associate. The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism. In this position, you will be expected to: • Build a strong foundation during the learning and development phase to support customer and company needs. • Learn and accurately operate the company’s ERP system, understanding its processes and flows. • Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing. • Develop professionalism, including workplace conduct and customer-facing manners. • Handle straightforward cases accurately while gaining an understanding of internal workflows. • Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Responsibilities
- Build a strong foundation during the learning and development phase to support customer and company needs.
- Learn and accurately operate the company’s ERP system, understanding its processes and flows.
- Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
- Develop professionalism, including workplace conduct and customer-facing manners.
- Handle straightforward cases accurately while gaining an understanding of internal workflows.
- Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Benefits
- Great Benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
