Customer Service Associate, Golf Equipment

2nd Swing Golf•Minneapolis, MN

4d•$18 - $22•Onsite

About The Position

As a Customer Service Associate at 2nd Swing, you’ll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You’ll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Requirements

Prior customer service experience in the golf industry
Strong knowledge of golf equipment and technology
2 years of customer service
Experience with the game of golf, golf equipment and technology.
Availability to work a flexible schedule based on business needs, including weekends and evenings.

Responsibilities

Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
Assist guests with the checkout process and facilitate trade-in transactions.
Operate point-of-sale (POS) systems to process customer transitions.
Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.