Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc.•Helena, MT

1d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you will combine excellent customer service skills with genuine care to assist customers with their home improvement needs. This role is ideal for individuals who enjoy interacting with customers and helping them solve challenges. Lowe's supports its associates with various benefits, including competitive pay, flexible schedules, health insurance, tuition assistance, a 401(k) with company matching, an Employee Stock Purchase Program, and an Associate Discount. Your daily tasks will involve welcoming customers, helping them locate and handle merchandise, replenishing stock, processing orders and deliveries, and ensuring customer satisfaction. Responsibilities may vary by department, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Lowe's Companies, Inc. is a FORTUNE® home improvement company with approximately 300,000 associates across over 1,700 stores in the United States, committed to supporting communities through initiatives like creating affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.

Requirements

6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months Experience using common retail technology, such as smart phones and tablets
Reading, writing, and performing basic arithmetic (addition and subtraction)
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Nice To Haves

6 months of Retail and/or customer service experience
Bi-lingual skills
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned