Customer Service Associate
About The Position
Put your motivation, energy, and service-driven mindset into a Customer Service Representative role with our Joe Morten & Son agency. Your professionalism and ability to adapt and problem solve will serve you well in this position where you will partner with agents and insureds to support complex accounts in the trucking industry. In this role, you will provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing. You can enjoy the peace of mind that comes from working for a long-time stable company with a great schedule and hours to accommodate your busy life. Your hard work and hustle will also be rewarded through a quarterly incentive plan.
Requirements
- Excellent verbal and written communication skills.
- Adaptable with a desire to learn and grow.
- Customer service, administrative, or insurance experience preferred.
- Ability to utilize computer software.
- Must obtain and maintain a P&C license within the first 90 days of employment.
Nice To Haves
- Experience with Applied Epic Agency Management System is a plus!
Responsibilities
- responding to requests for information
- responding to requests for services
- responding to requests for quotes
- responding to requests for permits
- responding to requests for authority
- responding to requests for licensing
Benefits
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
- Opportunities for a hybrid work schedule (three days in the office, two days remote)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
