Customer Service Associate - Work From Home
About The Position
We’re hiring service-oriented individuals to support members through a structured benefits process with a long-standing organization serving working families nationwide. As operations continue to expand, we’re looking for dependable Benefits Representatives who are motivated to learn, grow, and contribute over the long term. Your Role Guide clients through available benefit options in a clear, easy-to-understand way Respond to questions about existing coverage and general program details Keep current with updates to plans, tools, and procedures Review client information to ensure solutions remain appropriate and cost-effective
Requirements
- Self-directed individuals with a strong sense of accountability
- Team players who work well in a fast-paced, remote environment
- Clear, professional communicators with strong follow-up skills
- Organized multitaskers who can manage priorities effectively
- Positive, dependable, and detail-oriented professionals
Responsibilities
- Guide clients through available benefit options in a clear, easy-to-understand way
- Respond to questions about existing coverage and general program details
- Keep current with updates to plans, tools, and procedures
- Review client information to ensure solutions remain appropriate and cost-effective
Benefits
- Structured, hands-on training with ongoing support
- Weekly pay structure
- Performance-based bonuses and residual income opportunities
- Company-paid travel incentives
- Fully remote work setup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
