Customer Service Associate Part Time}
About The Position
Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutionsâwithout SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners. With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutionsâAudience Optimizerâ¢, Alcohol Cashback, and Offsite Campaignsâdrive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary: We are seeking a team member to join our approval team. In this role, you will be responsible for analyzing receipt submissions to our platform. Receipt review includes identifying fraud, data validation, and processing transactions. This is a part time contract role. Availability of 20 hours per week is required. We use Deel as the contract of record.
Requirements
- Excellent attention to detailâ¯Â
- ReliabilityÂ
- Strong time management and ability to meet deadlines independently
- Availability of 20 hours per week is required
Responsibilities
- Schedule and communicate available days of work
- Communicate activity with the team
- Support the product team by sharing product feedback
- Manage workload efficiently and meet daily/weekly review targets
- Other related duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
