Customer Service Associate

Bubble Down HR•Riverview, FL

35d•$14•Onsite

About The Position

Customer Service Associate Bubble Down Car Wash is seeking energetic, outgoing team members who enjoy interacting with customers and contributing to a fast-paced, hands-on environment. This role combines customer engagement at the paystation with operational and maintenance tasks throughout the site. If you bring a positive attitude and are comfortable staying active and working outdoors, we’ll train you on the rest. We are a growing company that continues to add new locations, creating ongoing opportunities for team members who want to develop their skills and advance. Growth & Development Bubble Down Car Wash promotes from within whenever possible. Team members who demonstrate reliability, strong performance, and leadership potential may be considered for advanced training opportunities, including leadership or management-in-training pathways as the company continues to grow. Advancement is based on performance, business needs, and readiness, not tenure.

Requirements

Must be at least 18 years old
Energetic, outgoing personality with strong communication skills
Comfort engaging customers and making recommendations (training provided)
Willingness to work outdoors in heat, sun, rain, and changing weather conditions
Ability to remain professional and positive in physically demanding environments
Comfortable standing, walking, bending, and lifting up to 50lbs during a shift
Ability to work in a fast-paced, team-oriented environment
Basic comfort with technology such as POS systems and tablets
This is not a stationary or indoor role. Team members rotate between customer-facing and operational tasks throughout each shift.

Responsibilities

Greet customers and provide a welcoming first impression
Engage customers at the paystation and recommend wash packages or memberships based on their needs
Contribute to individual and team performance goals tied to commission opportunities
Stay informed on promotions, wash options, and membership benefits
Maintain site cleanliness, organization, and appearance
Perform routine site tasks such as pressure washing, cleaning equipment, folding towels, and general upkeep
Assist with light maintenance and report equipment issues
Work collaboratively with the team to keep operations running smoothly

Benefits

Competitive hourly pay plus commission opportunities
High-performing team members who consistently engage customers and meet sales goals have the opportunity to significantly increase their overall pay through commission.
Paid training, including customer engagement, product knowledge, and recommendation techniques
Exposure to operational skills beyond customer service
Clear opportunities for advancement as the company grows and expands into new locations
401(k) with company match (full-time)
Medical, dental, and vision insurance (full-time)
Paid time off (full-time)
Employee discounts and additional perks
Flexible scheduling for part-time and full-time team members
Overtime opportunities when business needs increase
Employee referral program