Customer Service Associate - St. Louis Park, MN - (Part-Time)

Store Location•St Louis Park, MN

1d•Onsite

About The Position

This position is responsible for fast, friendly, and accurate transactions at the point of sale, providing a positive customer experience to Goodwill customers. It also involves stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. The role promotes and adheres to Goodwill-Easter Seals mission and values. Goodwill-Easter Seals Minnesota (GESMN) is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. GESMN is an Equal Opportunity Employer and will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Requirements

Ability to effectively communicate with supervisors, employees and customers
Ability to work independently and coordinate multiple projects simultaneously
Excellent organizational skills, ability to prioritize
Excellent decision-making skills
Strong attention to details
Ability and desire to provide excellent customer service
Ability to interact with a diverse population in a human-services setting
High level of initiative and self-motivation
Perseverance and commitment to getting the job done
0-3 years of relevant experience
High school diploma or equivalent preferred

Nice To Haves

Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers

Responsibilities

Execute fast, friendly, and accurate transactions at the point of sale.
Provide a positive customer experience to Goodwill customers, ensuring all customers experience a welcoming atmosphere.
Stock and maintain merchandising standards on the sales floor.
Maintain a clean and safe environment.
Follow policies and procedures and execute directives in a timely manner.
Provide a work environment to train and develop participants in achieving their goals.
Help contribute to a safe, welcoming environment for employees and customers.

Benefits

Competitive pay
Flexible hours
Generous paid time off (PTO) program
Competitive medical, dental and vision plans
Employer-paid life insurance
401(k) plan with employer match
Employee discount
No overnights or late closing shifts
Limited holiday hours (GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!)
Opportunities for career development and advancement