BottleDrop Customer Service Associate - Springfield
About The Position
Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner. The Customer Service Associate will possess the ability to communicate effectively and provide a positive experience for our customers. They will maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. The Customer Service Associate must be dependable with punctual attendance.
Requirements
- High School diploma or equivalent education is required
- Strong verbal communication skills
- Ability to work well in a team environment
Nice To Haves
- Customer service and/or cash handling experience is preferred
- Experience in a fast-paced retail environment is preferred
Responsibilities
- Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out
- Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms
- Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system
- Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs)
- Enforce daily limits in a professional and considerate manner
- Efficiently and accurately complete all data entry requirements and the processing of beverage containers
- Safely operate, maintain and troubleshoot equipment and Redemption Center tools
- Escalate repair issues when necessary
- Other job duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
